Pricing plans for all support needs
Supporting your technology and your team has never been more accessible.
Ad-hoc Support
Quoted solutions and gap support for your technological and security needs with no commitment.
$90
/Hour
Reserved Support Plan
Reserved support hours at a discounted price. Hours do not roll over.
$240
/Month
Emergency Support Plan
Reserved support and the ability to get ad-hoc emergency support.
$330
/Month
Full Feature Listings
Feature
Ad-hoc
Reserved Plan
Emergency Plan
Requires Ongoing Support Contract
Minimum Monthly Commitment
4 Standard Support Hours
4 Standard Support Hours
Emergency Support Access Fee
$90/month
Standard Support Rate
$90/hour
$60/hour
$60/hour
Emergency Support Rate
$100/hour
Billing Interval – Standard Support (Remote)
20-minute Intervals
6-minute Intervals
6-minute Intervals
Billing Interval – Emergency Support (Remote)
30-minute intervals
Billing Interval – All On-site Support
30-minute intervals
30-minute intervals
Hours Per Additional Block
Refer to Support Contract
Refer to Support Contract
On-site Response Time (Standard)
48 Hours
48 Hours
On-site Response Time (Emergency)
Refer to Support Contract
Remote Reponse Time (Standard)
2 Hours
2 Hours
2 Hours
Remote Reponse Time (Emergency)
Refer to Support Contract